Operators first, consultants second.
Zilware runs a real retail hardware business on Odoo: thousands of SKUs, two cashier, daily deliveries. Every recommendation we make has already survived contact with our own shop floor.
LAST UPDATED · 11 JULY 2026
Most ERP consultants have never closed a till at 7pm on a Saturday or chased a missing pallet. We have done both. That changes what we build: fewer dashboards, more barcode scans; fewer workshops, more working systems.
The consultancy grew out of the store, not the other way round. When Odoo needed to talk to the MRA, we built the middleware and ran it on ourselves first. When we recommend a Sunmi terminal, it's the model at our own counter.
That order of events shapes everything about how we work. The store is where module choices get stress-tested before they reach a client. It is where we learned that a reordering rule set slightly wrong is worse than none, that cashiers will route around any screen with one tap too many, and that a stocktake process is only real if it survives a busy Saturday. Clients get the configuration that survived, not the one from the brochure.
It also keeps the incentives honest. We pay for our own licences, our own hosting and our own mistakes, so we feel the difference between Community and Enterprise, between a clever customisation and a maintenance burden. When we tell you a feature isn't worth paying for, it's usually because we stopped paying for it ourselves.
Three lines on the letterhead, explained.
Odoo Learning Partner
A formal partnership with Odoo S.A., with access to partner training, early releases and support escalation paths. It means the platform advice you get is current, not remembered from a version ago.
Sunmi POS Hardware
We supply Sunmi POS hardware through an authorised reseller and support it ourselves. Terminals arrive pre-loaded with Odoo POS and MauCAS QR payments, and warranty claims are handled here in Mauritius, not through a reshipper.
MRA E-Invoicing Expertise
Our e-invoicing connector signs and submits invoices to the MRA Invoice Fiscalisation Platform in production today.
Stock-driven businesses, mostly.
Our clients are retailers, wholesalers, food processors, poultry producers and online stores across Mauritius, businesses whose margin lives in a stockroom. The industries page names them: every proof point there is a real company running the system in production, because we'd rather show five sectors we can prove than twenty we can't. Projects follow the same five-phase method whether they start from Excel or from a half-finished ERP someone else abandoned, and pricing is a fixed scope or a twelve-month subscription, never an hourly meter.
If you want to talk to a person rather than a website: WhatsApp us, email [email protected], or book the free audit. We reply within one business day, same timezone, no pitch deck.
Three house rules.
Plain answers
If Community edition does the job, we say so. If a feature you want will hurt you, we say that too, before you pay for it.
Fixed scopes
The audit produces a fixed-scope quote. No hourly meters running while requirements drift.
Local support
Mauritius-based, same timezone, on WhatsApp. When the till misbehaves at opening time, you're not emailing another continent.